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Privacy Policy

This policy explains what personal information Volkrykdom collects, how we use it, and the choices you have. We keep it plain and honest, because that is how we treat your data too.

Last updated: January 2025

Information we collect

We collect information you provide directly - such as your name, email address, phone number and account details - as well as information generated as you use Volkrykdom, including device data, log records and usage activity. Where required to open a regulated investment account, we may also collect verification and identity documents.

How we use your information

  • To create and secure your account and verify your identity.
  • To operate, maintain and improve our platform and services.
  • To communicate with you about your account, updates and support.
  • To meet legal, regulatory and anti-fraud obligations.

How we share information

We do not sell your personal information. We share it only with trusted service providers who help us operate the platform, with regulators and authorities where the law requires, and with professional advisers under confidentiality. All partners are bound to protect your data.

Data security

We apply technical and organisational safeguards - including encryption in transit, access controls and monitoring - to protect your information. No system is perfectly secure, but we work continuously to reduce risk and respond quickly to any incident.

Your rights

Depending on where you live, you may have the right to access, correct, delete or port your data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below and we will respond within the timeframes required by law.

Cookies

We use cookies and similar technologies to keep the site functioning, remember your preferences and understand how the platform is used. You can control cookies through your browser settings, though some features may not work without them.

Contact us

If you have questions about this policy or your data, reach us through the contact options on our homepage. We are happy to help.

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